How To Get The Most Out Of Salesforce.com Via Acumor

Salesforce.com is a great tool to help you manage your small business and its employees. But are you getting the most out of this cloud-based service? Not if you’re not using the right apps. Fortunately, InformationWeek recently highlighted some of the apps that all small businesses should use in conjunction with Salesforce.com.

InContact

InformationWeek recommends that small business owners use InContact to better manage incoming calls. As InformationWeek writes, if someone calls one of your company’s support specialists, InContact will show who is calling, where they’re calling from and whether they have any other open cases with your company.

Dropbox and Airdropper

If your employees need to regularly retrieve large files, e-mail won’t work. But file-sharing app Dropbox will. The Airdropper app, a Dropbox app, allows employees to create a one-time URL that the customers can use to upload large files. Once the upload is done, the file is stored automatically in your company Dropbox account.

EchoSign

Adobe’s EchoSign will allow your workers to sign and execute all contracts. It also eliminates the need for printing, scanning and faxing contracts.

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Acumor delivers proactive maintenance services through our flat-rate IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.

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(Image Credit – Acumor)

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