What To Look For When Choosing An Online Service Provider

The days of keeping confidential business information locked in a metal filing cabinet are gone. Most businesses have most everything, from personnel files to client information and financial information, stored on their personal computers or computer network. What happens when your company runs out of storage space? Or, worse yet, what if your computer information is attacked by a virus, stolen, or damaged by a flood? Would you be able to quickly recover all of your important information and keep your company running smoothly?

Many companies find that keeping their own network running and up-to-date is expensive. In this economy, most companies are looking for ways to cut expenses in order to survive. There are many online data storage companies currently available, so if your business is looking for an online storage company, here are some questions that you need to ask:

What Features Does This Service Offer?

Look at what features the company offers in its basic package. Most online services offer online file storage, backup services, remote access that allows you to access your data from anywhere in the world, the ability to file share with other employees in your office, and the ability to upload and download files.

How Secure is This Service?

Does the service offer any type of security? Businesses will want a service that offers file encryption, authentication, and password protection in order to keep your information secure. You may also want to know if they offer any type of tracking in the event of a security breach, as well as the ability to lock out former employees after they have left or been terminated. Also, businesses should inquire as to what type of backup plan the service offers in case of any unforeseen disasters such as a virus attack or fire.

Is the Service User-Friendly?

The service should be easy to learn and use, easy to access for the average employee, and not require a computer science degree. If the service is too difficult or complicated to use, look for another service.

How Much Does This Service Cost?

Is the service reasonably priced and does it fit into your company’s budget? Find out how much storage you get for the price.

Does the Service Offer Technical Support?

Even with the easiest to use service, you may one day have a question or a problem that you may not be able to resolve on your own. Does the service offer a customer service hotline, or chat support? Is it available 24/7, if needed?

Additionally, it is important to look for a well-established online storage service that has a stellar reputation. Online storage has many benefits for your company. A good service can be cost effective, offer better security, up-to-date software, and unlimited storage space.

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Acumor delivers proactive maintenance services through our flat-rate IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.